Privacy Policy

Last Updated: February 4, 2025

1. Introduction

Welcome to Ark on Lake Lanier. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://arkonlakelanier.com and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

• Personal Information: When you make a reservation, sign up for our newsletter, or otherwise interact with us, you may provide personal information such as your name, email address, phone number, billing address, and other relevant details.
• Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent on the site, etc.).
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze site traffic, improve functionality, and personalize content.

3. How We Use Your Information

We use your information to:

• Process reservations and bookings
• Communicate with you regarding your bookings, inquiries, and promotions
• Provide customer support and resolve issues
• Improve and personalize your experience on our website
• Send you marketing and promotional content (you may opt out of receiving marketing emails at any time)
• Comply with legal obligations and enforce our terms and policies

4. SMS Use and Consent

By providing your phone number during the reservation process or sign-up, you consent to receive recurring automated text messages from Ark on Lake Lanier at the number you provided. These messages may include information related to your booking, updates, and promotional offers.

• Opt-In Statement: “I agree to receive recurring automated text messages at the phone number provided. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.”
• Opt-Out: You can stop receiving SMS messages at any time by replying “STOP” to any text message we send. You may also reply “HELP” for assistance. Please note that message and data rates may apply.

We will never share or sell your phone number to third parties without your consent, except as required by law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing transactions, or sending communications. These service providers are obligated to maintain the confidentiality of your data.

We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct your information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
• Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ark on Lake Lanier