Frequently Asked Questions
We’re ready to answer any questions that you may have about the Ark. But take a look through these Frequently Asked Questions first for answers to some of the basic questions.
How do I reserve the Ark?
Tell us the specifics of your desired stay through the contact form and we will send you a rental agreement to sign. Half of the total amount is due up front to reserve your dates, and the rest is due 45 days before arrival. Checks and credit cards accepted.
Do you rent the cabins separately?
No. You rent it, you get it all. We are not set up as a bed and breakfast. You will have the whole facility to yourself.
Are check in/out times firm?
Usually. It depends on whether there is a group checking out right before you arrive and whether there is a group checking in immediately after you. We are as flexible as the schedule allows.
What’s the parking situation?
While we have room for many vehicles at the Ark, we do have some restrictions on parking. As long as you have less than about 25 vehicles, we should be ok. There are garages where three vehicles can be parked. There is a circle driveway behind the small cabin where 4-5 vehicles can be parked. The rest can be parked in the large circle lower lot next to the volleyball field with the driveway remaining clear and able to be used to drop off food/luggage/people but remaining free of vehicles. If additional parking is needed, we have two lots that can be used. One is one mile away and is good for day parking. One is 5 miles away and is good for multi-day overnight parking. There is no parking allowed on the street or on grass anywhere on the property.
Can I have a wedding at the Ark?
Typically, the answer is no, as it brings a lot of people to the property and thereby creates too much noise. However, the land below our pool is Corps of Engineers property that can be used for ceremonies if it is very small.
What kind of coffee maker do you have at the Ark?
We have both a regular coffee maker (bring ground coffee) and a Keurig (bring K-cups).
Do you provide off season rates or special rates for churches or 501c3s?
Possibly. Please contact us to discuss your situation.
Do the boats and jet skis come with the rental?
We have two kayaks that come with the property that you are welcome to use. If you would like to rent a pontoon boat, jet skis, or paddle boards, please contact us for separates rates. There are also multiple marinas on the lake that can rent boats of all types. Contact us for more info.
Does Hall County have zoning regulations?
Yes, you can download the entire set of regulations here that were passed in March 2018.
Can I rent for one or two nights?
Possibly. Fill out the form with any special requests and we’ll get back to you.
We typically reserve the months of June and July for “full week” renters, Saturday to Saturday, but occasionally we do have less than a week available, so please ask us if you are looking for less than a week in the summer, or fewer than 3 nights outside of June and July. We try to accommodate when we can.
Do you provide toilet paper, etc?
We provide “starter” toilet paper, trash bags, paper towels, etc. You need to bring your own to use once the starter amounts run out.
Do you provide firewood?
Yes, there is firewood behind the little cabin that is available for your use.
What is your sleeping capacity?
Though we can sleep forty-five people in beds, that is maxing out the facility. There are ten rooms with king or queen beds and then bunk rooms to fill in the rest. A comfortable retreat may have 10-30 guests.
Can I host a loud event?
We are in a neighborhood and need to be respectful of our neighbors. No bands, DJs, outside speakers, microphones, other amplification equipment, or dance parties are allowed. Normal crowd noise is ok. Kids running around and having a good time is fine. You’d be crossing the line if you had super loud music blaring or late night noise after 11.
We do have a Sonos sound system (indoor and outdoor) that can be used for soft background music.
Do you supply life vests?
While there are some life vests at our dock, we don’t supply these with the property. We have tried to in the past but they disappear weekly. Please stop by Walmart, Costco, Sam’s Club or a sporting goods store to get life vests that perfectly fit you and your children. If you rent our pontoon boat, life vests are provided with the boat.
Do you provide pool and lake toys and floats?
No. While there may be some at the Ark that you can use, please stop by Walmart, Costco, Sam’s Club or a sporting goods store and get whatever you want for your family to use.
What games do you have at the Ark?
Indoors we have ping pong, billiards and foosball. Outside we have volleyball, corn hole, tether ball, Gaga ball, basketball and frisbee golf (please bring your own frisbee discs). We have a sports locker full of other yard games and stocked with volleyballs, which can also be used for the Gaga pit. We also provide the ping pong paddles and balls, foosballs, etc.
What are you waiting for?
book your stay now!
We’re ready to answer any questions you may have. Give us a call today or book through our online system here. We usually respond within 24 hours.